Outdoor Hidden Dog Fences - Support
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Frequently Asked Questions
What is a hidden fence?
A hidden fence is an underground pet fencing system that uses a radio signal to keep your dog in a designated containment area, such as a yard, or out of an area, such as a swimming pool, patio, or garden.
Hidden fences can also be used to create Indoor Boundaries that work inside your home to keep your pet off a couch, out of a room, or away from a kitchen counter.
Hidden fences are often mistakenly referred to generically as “invisible fences.” Invisible Fence® is a brand name and registered trademark of the Invisible Fence Company.
Hidden fences can also be used to create Indoor Boundaries that work inside your home to keep your pet off a couch, out of a room, or away from a kitchen counter.
Hidden fences are often mistakenly referred to generically as “invisible fences.” Invisible Fence® is a brand name and registered trademark of the Invisible Fence Company.
How do hidden dog fences work?
Hidden fences are created by burying a boundary wire a few inches underground around your property. The buried wire carries a harmless, low-level radio signal from a transmitter installed in your house or garage.
Your pet wears a lightweight, waterproof receiver collar that recognizes the radio signal. As your pet approaches the buried wire, the receiver collar emits a warning signal. If your pet travels further, he will receive a mild electrical stimulation from the receiver collar.
Through a training program, your pet learns to recognize his fence boundaries and stop at the warning signal.
With an indoor system, the hidden wire can run around a couch, under a counter lip, around a trash can, or across a doorway to create either a containment area or an off-limits area. We also have wireless indoor units that do not require placement of a boundary wire. Contact us to discuss your options.
Your pet wears a lightweight, waterproof receiver collar that recognizes the radio signal. As your pet approaches the buried wire, the receiver collar emits a warning signal. If your pet travels further, he will receive a mild electrical stimulation from the receiver collar.
Through a training program, your pet learns to recognize his fence boundaries and stop at the warning signal.
With an indoor system, the hidden wire can run around a couch, under a counter lip, around a trash can, or across a doorway to create either a containment area or an off-limits area. We also have wireless indoor units that do not require placement of a boundary wire. Contact us to discuss your options.
How does my dog learn where the hidden fence boundary is?
Training is an important part of the process. After we install the hidden fence, we work with you to train your pet.
The training includes teaching your pet to recognize the containment area boundaries through a combination of voice commands, audible warning signals from the receiver collar, and visual flags set in the yard.
As your pet learns, the flags are slowly taken away. After training, most dogs do not cross the hidden boundary because they learn to stop before the warning signal.
We will initiate the training and provide instructions and support so you can complete and reinforce the training. We will develop a plan to meet the specific training needs of your pet.
The training includes teaching your pet to recognize the containment area boundaries through a combination of voice commands, audible warning signals from the receiver collar, and visual flags set in the yard.
As your pet learns, the flags are slowly taken away. After training, most dogs do not cross the hidden boundary because they learn to stop before the warning signal.
We will initiate the training and provide instructions and support so you can complete and reinforce the training. We will develop a plan to meet the specific training needs of your pet.
Will the stimulation from a hidden dog fence collar hurt my dog?
The stimulation from the collar is similar to the static shock you receive after walking across a carpet in your socks. It is a brief, unpleasant sensation designed to deter a pet from leaving the boundary.
After training, most dogs do not cross the hidden boundary and therefore do not receive a correction.
The electronic stimulation will not burn your pet. In rare cases, prolonged or improper use of an electronic collar can contribute to pressure sores on the neck. This is easily avoided by ensuring the collar is fit properly and removed regularly.
After training, most dogs do not cross the hidden boundary and therefore do not receive a correction.
The electronic stimulation will not burn your pet. In rare cases, prolonged or improper use of an electronic collar can contribute to pressure sores on the neck. This is easily avoided by ensuring the collar is fit properly and removed regularly.
How is DogWatch® different from Invisible Fence® and other brands?
The DogWatch® Hidden Fence brand is often confused with the Invisible Fence® brand and may be mistakenly referred to generically as an “invisible fence.” DogWatch is not affiliated with the Invisible Fence® company.
DogWatch uses exclusive safety and convenience features that make it different from other pet containment brands.
DogWatch is the only hidden dog fence system that uses an FM radio frequency. Other systems, such as Invisible Fence®, use an AM radio frequency, which is more susceptible to unsecure radio signals.
DogWatch receiver collars also offer long battery life, easy-to-view status lights, audible-only and vibration training options on some collars, and training levels that are easy to understand and adjust.
DogWatch uses exclusive safety and convenience features that make it different from other pet containment brands.
DogWatch is the only hidden dog fence system that uses an FM radio frequency. Other systems, such as Invisible Fence®, use an AM radio frequency, which is more susceptible to unsecure radio signals.
DogWatch receiver collars also offer long battery life, easy-to-view status lights, audible-only and vibration training options on some collars, and training levels that are easy to understand and adjust.
How much do hidden fences cost?
The cost for a DogWatch® Hidden Fence is almost always much less than traditional fencing.
Cost varies based on which system is right for you, the number of pets, the size of the property, how many sidewalk and driveway cuts are needed, and whether you want internal loops or special protected areas.
In addition to often costing less than traditional fencing, hidden fences provide more flexibility and more secure containment in many situations.
Contact us for a free consultation and estimate for your property.
Cost varies based on which system is right for you, the number of pets, the size of the property, how many sidewalk and driveway cuts are needed, and whether you want internal loops or special protected areas.
In addition to often costing less than traditional fencing, hidden fences provide more flexibility and more secure containment in many situations.
Contact us for a free consultation and estimate for your property.
Can my dog get out of the hidden fence containment area?
If the initial training is done properly, this will rarely happen.
If your dog does get out, check to make sure the collar is on securely and that the receiver battery is working. You may need to increase the signal range or adjust the correction level.
There could also be a break in the underground wire. We are available to help with any issues or concerns you may have. Please contact us if you need help.
If your dog does get out, check to make sure the collar is on securely and that the receiver battery is working. You may need to increase the signal range or adjust the correction level.
There could also be a break in the underground wire. We are available to help with any issues or concerns you may have. Please contact us if you need help.
Will the DogWatch® hidden fence work for more than one dog?
Yes. There is no limit to the number of dogs or cats our hidden pet fencing can protect at one time.
Will a DogWatch® hidden fence system work with any dog?
Our hidden fence systems work with all breeds, ages, and sizes of dogs.
However, this type of product is not intended for dogs that have a history of aggressive behavior.
However, this type of product is not intended for dogs that have a history of aggressive behavior.
How old does my dog have to be before training begins?
All dogs are different. Even within the same breed, some dogs mature earlier than others.
When we meet with you and your pet, we will evaluate your dog and make a recommendation as to when training should begin.
When we meet with you and your pet, we will evaluate your dog and make a recommendation as to when training should begin.
What if my house loses electrical power?
If you experience frequent loss of power, we can add a DogWatch® PowerPak®.
This auxiliary power supply provides hours of power to your electronic fence until your household electrical service can be restored.
This auxiliary power supply provides hours of power to your electronic fence until your household electrical service can be restored.
Are hidden fence systems safe during a lightning storm?
All DogWatch hidden fence systems include both an internal lightning surge protector in the transmitter as well as an external surge protector. This is standard with all DogWatch Hidden Fences.
Is there a guarantee on the DogWatch system?
We offer a Lifetime Limited Warranty on our outdoor systems installed by an authorized DogWatch Dealer.
There is also a limited 30-day money-back guarantee if you are not satisfied with the system.
There is also a limited 30-day money-back guarantee if you are not satisfied with the system.
What if I move?
You can take your DogWatch system with you.
You may need to have new wire installed at your new house, but your existing equipment can often be reused to create your new hidden fence.
Contact us if you want help planning that move.
You may need to have new wire installed at your new house, but your existing equipment can often be reused to create your new hidden fence.
Contact us if you want help planning that move.
Can’t find what you need? Give us a call!
Our experienced, friendly staff is here to answer any questions you might have about your DogWatch product. Give us a call or send us an email to request more information or to set up an appointment.